Help Centre

Help Informations

What kind of help do you need?

illustration of a telephone

Need Urgent Help or Support?

If you are distressed or experiencing despair, try to speak to somebody now.

  • Is there a family member or a friend you could call?
  • Is there a neighbour or colleague who can help?

If you or anyone else is in immediate danger or harm, then please call the Police or Ambulance Service on 999.

Do you need medical or mental health help now?

If so, then it is crucial that you contact the right person - most likely your GP. They will help you to get specialist help. If your GP surgery is closed, their answerphone will direct you to the right place.

Call NHS 111 if you need medical help or advice that is not life-threatening.

City and Hackney 24 Hour Mental Health Crisis Helpline

The City and Hackney 24 Hour Mental Health Crisis Helpline is the number to call if you are in distress or feel your mental health is deteriorating and need to contact a health professional outside office hours.

They can:

  • Support and help you if you have mental health problems
  • Provide accurate information and advice about local mental health services
  • Communicate with other services or teams on your behalf

-Support you in a non-directive way, to empower and encourage you to take control of your own life and come to your own decision

Telephone  020 8432 8020  

Need to talk?

<div>If you want to talk to someone about how you feel, what you’re experiencing or how to deal with someone else's behaviour, you can contact the Samaritans on 116123 for round-the-clock support. You can also contact them by email or by post.</div>